Refund policy

Returns

For all order discrepancies, please email us within 48 hours of the merchandise being received.

To be eligible for a return, your item must be unused and in the same condition as received. It must also be in its original packaging.

Please return merchandise within 5 business days of the original email. No refunds or exchanges on any used merchandise. If return is received damaged, a store credit or exchange may not be granted.

Not satisfied with your order? No problem. We will gladly issue a store credit minus shipping once the merchandise has been received. 

We do not issue refunds on lost packages by USPS. If your package is lost or stolen, please file a claim with USPS immediately. 

Exchanges

If you'd like to exchange your merchandise, you may return to our return address. (We do not accept any merchandise worn or damaged)  

Purrty Dimples

PO BOX 670383

Houston, Tx 77267

We are not responsible for shipping costs.